TechSoldier BPO

Privacy Policy

Effective Date: Jan 25th, 2021

At TechSoldier BPO, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information that we gather through our website www.techsoldierbpo.com and in the course of providing our services.
By using our Site or services, you agree to the terms of this Privacy Policy.

Option 1: Information We Collect

We may collect the following types of personal and non-personal information:

A. Personal Information

When you visit our site or use our services, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Business Name
  • Country and IP Address
  • Any other information you submit via contact forms or chat
B. Automatically Collected Data

Technical information we collect includes:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on the site
  • Referring website

We also use cookies and similar tracking technologies to improve your experience.

Option 2: How We Use Your Information

The collected information may be used to:

  • Respond to inquiries and provide customer support
  • Deliver services (e.g., lead generation, BPO, SFO, Web development)
  • Improve the website, marketing, and customer experience
  • Send newsletters, updates, or promotional content (with opt-out option)
  • Comply with legal obligations

Option 3: Sharing Your Information

We do *Not sell or rent* your personal data.

Information may be shared only with:

  • Internal employees or departments who need it to perform their job
  • Trusted third-party service providers (e.g., hosting, analytics)
  • Legal authorities (if required by law or court order)
  • In the event of a business merger or acquisition

Option 4: Cookies and Tracking Technologies

Cookies are used to:
  • Analyze website traffic
  • Customize user experience
  • Track performance of marketing campaigns

Option 5: Data Retention

Personal data is retained only as long as necessary for the purposes outlined in this policy or as required by law.

Option 6: Your Data Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to data processing
  • Object to the use of your data
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at office@techsoldierbpo.com

Option 7: Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.

Option 8: Children's Privacy

Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from minors.

Option 9: International Data Transfers

If you access our site from outside Bangladesh, your data may be transferred, stored, and processed in a country different from your own.

Option 10: Changes to This Privacy Policy

This policy may be updated from time to time, with updated versions posted on this page with a revised effective date. Continued use of the site after updates implies acceptance of the revised policy.

Option 11: Contact Us

For questions or concerns about this Privacy Policy, contact us:

TechSoldier BPO

Registered Address:
1/5, Pallabi Rd, Dhaka 1216

Operation Address:
Lift-8th, House-05, G. A Foundation Building, Metro Rail Pillar No-194

Email Address:
office@techsoldierbpo.com

Phone Numbers:
BD: +88 (01729)-309363, USA: +1(917) 740-8056